Knowledge Base

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No GPS Signal in TN360/Director Tracking

iFace is showing "Tracking isn't responding"

Cannot Log in - Incorrect user name or password

Driver tried to log in but its not providing an option to log out of the other tablet

Intermittent GPS locked/lost

Vehicle not recording kms

Tablets are not fetching weights

Tablet not charging in the Cradle

The vehicle buzzes constantly when travelling over 100km/h

Cannot Log In to Device in the Vehicle

Apps or Icons missing or not installing when updating

Screen is Purple or Black

Camera not showing in TN360

Sygic Prof (Map Set) is not installed

Activities reported on TN360 are delayed

Screen not powering on

Units not reporting in TN360

App update not installing

Incorrect Reporting on Director

No GPS Signal

Missing Icons on home screen

Netradyne Power issues

PIN does not work when I enter into Driver ID Keypad

Unable to login to my iFace

MT201 Not Charging

MT501 Swollen Battery

Drive App not Installing

Navigation App Not Setup

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